PRAXIS' Engagement Standards

PRAXIS Northwest, LLC is a management and information technology consultancy with offices in Olympia, Washington. PRAXIS specializes in defining business-driven technology strategies, business requirements, and defining and facilitating business re-engineering opportunities for government agencies and businesses.

Building a solid relationship with executive management, the project team, and other members of our clients' management and staff are key critical success factors. PRAXIS recognizes the importance of these relationships to the success of every project and has developed the following set of engagement standards which guide our interaction with each client:

1. Engage in open and honest communication at all times.
   
2. Define and deliver measurable results in an environment of integrity, ethics and trust.
   
3. Technology is used as a tool to support improved customer relations, more effective work flow among staff, and business re-engineering opportunities, rather than being a goal in its own right.
   
4. Remain fully accountable for commitments entered into during a project, and meet those commitments 100% of the time. As circumstances change, re-negotiate commitments in a way that preserves the integrity of other stakeholders.
   
5. Start each project with a project charter which includes a clear definition of roles, responsibilities, and commitments among all parties involved, and the management and communication strategy to be implemented for the project.
   
6. Fully involve all stakeholders and customers, at the appropriate level, in designing and developing new business and technology solutions. Results are "owned" by the customer's business community, not by PRAXIS.
   
7. All information shared by or developed for the customer is confidential, and can only be shared with others with the written consent of the customer.
   
8. All projects include a "technology transfer" component that provides for the products and/or skills to be transferred to the customer organization before the completion of the project.
   
9. Final project evaluation meeting with customer manager and key team members.
   
10. Identify key decision points within each project, and that each project results in recommendations for "next steps" and identifies appropriate resources and commitments required to move the client organization forward.